Print on Demand items
Due to the nature of Print on Demand Products there are no refunds or exchanges for these items. Print on Demand items include anything in the apparel, accessories, and home & living sections. Please choose your items carefully.
In the case of damaged or defective items please contact email@example.com to resolve the issue.
No returns, exchanges, or refunds on these items.
In the case of damaged or defective prints please contact firstname.lastname@example.org to resolve the issue.
Original artwork is sold as is and obviously this is a final sale.
Please note that apparel and home & living items are print on demand products. They are made in 2-7 business days. Your item will ship AFTER it is made. Please add shipping times to this timeframe. Please allow up to 6 weeks for international orders to arrive to their final destination.
I have not received my order?
Please check your tracking info. If it seems like your package should have been delivered, please notify email@example.com so we can begin resolving the issue. It is important to contact us within 4 weeks of the purchase date. We are not responsible for items lost in transit but we always do our best to try and help resolve the issue.
The DTG ink in this process is different from the ink screen printers use. Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process.
Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.
In order for you to prolong the life of your custom print, we suggest following the care instructions below:
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Sublimation apparel can be washed at any temperature setting without affecting quality. But we recommend washing with like colors, as the polyester fabric may make colors run. High temperatures during washing and drying may shrink the fabric.